Refund Policy

1. Satisfaction Guarantee

Savings ML offers a 100% satisfaction guarantee on all our services. If you're not completely satisfied with the quality of our investment research, analysis, or advisory services, we will work with you to address your concerns and may provide a refund at our discretion.

This guarantee applies to both one-time purchases and subscription services.

2. Eligibility for Refunds

You may be eligible for a refund in the following circumstances:

• Service Quality Issues: If our services fail to meet the quality standards described in our service agreements or marketing materials
• Technical Problems: If technical issues prevent you from accessing or using our services properly
• Incorrect Service: If you were charged for services different from what you ordered
• Duplicate Charges: If you were charged multiple times for the same service
• New Subscribers: If you are a new subscriber within the trial period (as applicable to specific service plans)

3. Refund Request Timeframe

To be eligible for a refund, you must notify us of the issue within:

• 14 days of purchase for one-time services
• 14 days of the start of your subscription for new subscribers
• 7 days of the occurrence of any technical issues or service quality problems

Refund requests made after these timeframes will be evaluated on a case-by-case basis and may not be approved.

4. How to Request a Refund

5. Refund Methods and Processing Time

Refunds will be issued using the same payment method used for the original purchase whenever possible. The time required for the refund to appear in your account depends on your payment provider:

• Credit or Debit Cards: 5-10 business days
• PayPal: 3-5 business days
• Bank Transfers: 7-14 business days

Please note that your bank or payment provider may have additional processing times that are beyond our control.

6. Subscription Cancellations

6.1 Cancellation vs. Refund

Canceling a subscription prevents future billing but does not automatically generate a refund for past charges. If you wish to cancel your subscription and request a refund for the current billing period, you must follow the refund request process outlined above.

6.2 How to Cancel a Subscription

You can cancel your subscription at any time by:

• Logging into your account and navigating to the subscription management section
• Contacting our customer service team via email or phone
• Using the cancellation option in your subscription confirmation email

6.3 Effect of Cancellation

When you cancel a subscription:

• You will maintain access to the service until the end of your current billing period
• No further charges will be applied to your payment method
• Your account will remain active, but your subscription benefits will end after the current period

7. Non-Refundable Items and Services

The following items and services are generally not eligible for refunds:

• Past Subscription Periods: We do not issue refunds for past billing periods if you failed to cancel your subscription before renewal
• Special Reports or One-Time Publications: After the 14-day refund period has expired
• Custom Research: Services that were specifically customized for your individual needs
• Service Use: If you have substantially used the service before requesting a refund

However, exceptions may be made at our discretion in extraordinary circumstances.

8. Trial Periods and Promotional Offers

Some of our services may come with trial periods or promotional offers with specific terms:

• If you cancel during a free trial period, no charges will be applied
• If you received a promotional discount, refunds will be based on the amount you actually paid, not the full price of the service
• Special promotional offers may have different refund terms, which will be clearly stated at the time of purchase

9. Disputes and Special Circumstances

If you believe your refund request was incorrectly denied or if you have special circumstances not covered by this policy, please contact our management team at management@savingsml.com with a detailed explanation of your situation.

We are committed to fair resolution of all customer concerns and will work with you to find an appropriate solution.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

11. Contact Information

If you have any questions about this Refund Policy, please contact us at: